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Digital Government Authority
Registered on Digital Government Authority: 20251201338
Published: 5/2/2017

​Appointments Booking Call Center in King Fahad Residential City – DammamPrimary Health Care clinics at King Fahad National Guard - Residential City in Dammam would like to announce launching  the Appointments Booking Call Center service, starting on Saturday, the 6th of May 2017, by calling +966 -13- 8532666.

The Call Center is dedicated to receiving callers for book appointments, and it aims to improve and better manage the services provided and facilitate the booking process for the patients.

The service includes:

  • Booking and cancelling daily appointments.

  • Receiving requests for medication refill.

Booking an appointment: 

Appointments will be booked directly by calling a day before your appointment.

Appointments Booking Call Center features:

  • Booking an appointment without the need to be physically there.

  • Reducing the waiting time and organizing the booking process.

  • Measuring and improving the performance quality.

  • Improving the level of the patients provided, in addition to documenting and auditing the procedure.

The system will be applied to the following services:

  • Family Medicine Clinics (Males - Females) appointments.

  • Dental Clinics appointments.

  • Obstetrics and Gynecology appointments.

  • Pediatrics appointments.

  • Medication refill  appointments.

Working Hours:

  • Appointments Booking: Saturday to Wednesday from 08:00 am to 05:00 pm.

  • Medication Refill : Sunday through Thursday from 08:30 am to 3:00 pm.

( +966 -13- 8532666 )

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