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Registered on Digital Government Authority: 20251201338

Inbox Messages Review

  • Patient
  • Platform: Malafi
  • Product: Inbox Messages Review
  • Service Classification: Inquiry
  • Service Type: Supportive
  • Proactive Service: No
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to reviewing inbox in case there are incoming messages other than medicine refill messages, a request for a new appointment, expiration eligibility, or a response to a request for a new report, without the need to visit MNGHA premises.
Service Level Agreement
Segments Target

Individuals

Target User

Citizens, residents

User Attribute

Not applicable

Service Launch Date

1/9/2016

Service cost

Free

Service language

Arabic and English

Service execution time

Immediately

Service channels

IOS Application , Android Application

FAQ
FAQ
Download user manual
Mobile Application
App Store Google Play
  • Log-in to the Patient Services portal using your Nafath, biometric, or credentials.
  • Go to the Main Page in the Patient Services Portal.
  • Click on the Message icon.
  • Select inbox from Message screen.
  • Click on the message to view the details.

  • An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.

  • National ID or Iqama number

  • Mobile Number

  • Military or employment enrollment confirmation

Comments & suggestions For any inquiry or feedback on the current page, please fill the required information.
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Important links Unified National Platform Open Data Portal National Strategy for Data & AI Saudi Vision 2030 Public Consultation Platform Tafaul Platform Financial Services Platform (Etimad) Council of Experts in the Council of Ministers The National Center for Archives & Records
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