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Digital Government Authority
Registered on Digital Government Authority: 20251201338

E-Services

The e-services at the Ministry of National Guard Health Affairs provide a fully integrated digital experience that reflects leadership in digital transformation. They enable patients, employees, and healthcare providers to access digital services efficiently and easily, enhancing user experience maturity and elevating the quality of healthcare.

To explore all services MNGHA has unified all services provided through MNGHA​ Services catalog ​​.

79 e-services were found

Radiology Results and Image Review

An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the ability to view radiology images and results, without the need to visit MNGHA premises.​
  • Patient
Service Details
Sick Leave Request Inquiry Service
An electronic service that enables patients and visitors of Ministry of National Guard Health Affairs or its affiliated health centers to review and verify sick leave certificates (in both Arabic and English) through the Health Affairs website of the Ministry of National Guard, without the need to visit MNGHA premises
  • Verification
Service Details Start the service
Social Club Membership Verification Service
An electronic service that allows the concerned authority to verify the membership of the social club through the Health Affairs website of the Ministry of National Guard​.
  • Verification
Service Details Start the service
View (MRR) Material receiving Report Service
An electronic service that allows the suppliers to print a material shipment receipt report through the isupplier gate without the need to visit MNGHA premises
  • Vendors
Service Details Start the service
​Inter-facility Patient Transfers​​
An electronic service that allows the transfer of requests for hospitalized patients or the hospital to the Bed Management Department, and then to the Medical Coordination Department, ensuring that the request is sent to the correct department according to the workflow. It also provides effective tracking of new requests, organizes them, enables document sharing, and allows searching based on the requests metadata. Additionally, it generates reports and provides updates on the request via SMS or email, without the need to visit MNGHA premises.
  • Patient
Service Details Start the service
Add Familiy Member

An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of opening a new file for a dependent, without the need to visit MNGHA premises.​​
  • Patient
Service Details
Bank Confirmation Letter Service
An electronic service that allows the concerned authority to check the employee's salary confirmation letter (in both Arabic and English) through the MNGHA Website​.
  • Verification
Service Details Start the service
Book New Appointment

An electronic service that enables patients to easily book appointments at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers. Patients can also view upcoming and past appointments, as well as appointment requests within a specified timeframe, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of the clinics location coordinates to facilitate navigation.

  • Patient
Service Details
Business Leave request
Through this service, the employee can submit a business leave request​
  • Employees
Service Details Start the service
Cancel Appointment

An electronic service that enables patients to cancel an appointment at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers. Patients can also view upcoming and past appointments, as well as appointment requests within a specified timeframe, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format before canceling the appointment.​
  • Patient
Service Details
Delegation services
A service that enables employees to delegate their authorities to another employee during their leave.​​
  • Employees
Service Details Start the service
Dental Appointments Booking
An electronic service that allows the patients who wish to book or reschedule or cancel an appointment at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of booking canceling or rescheduling appointments as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of displaying the clinic location coordinates where the appointment was booked.
  • Patient
Service Details
Dependents List Review
An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of viewing the files of dependents registered under the patient's name, such as children, without the need to visit MNGHA premises.​
  • Patient
Service Details
Dulani Service Review
The Dulani service provides the patient at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers accurate guidance directions to help patients reach their destination in a convenient and easy way using a mobile phone electronically through Malafi application.​
  • Patient
Service Details
Earning Statement Letter Service
An electronic service that allows employees of Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to obtain a total income statement for a period of six months or a year, to be submitted to the concerned authority, without the need to visit MNGHA premises.
  • Verification
Service Details Start the service
Education Content Review

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to display King Abdullah Health Content Encyclopedia, without the need to visit MNGHA premises.

  • Patient
Service Details
E-Employment Certificate view
A service that enables National Guard Health Affairs employees to view and print salary certificates and other relevant documents via the application.
  • Employees
Service Details Start the service
Electronic Medical Record Details Review
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view the medical record number, height, weight, blood type, and registered allirges of the user, in addition to displaying the body mass index, without the need to visit MNGHA premises.​
  • Patient
Service Details
Eligibility Review

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.

  • Patient
Service Details
Email Systems

sending and receiving emails​

  • Employees
Service Details Start the service
Emergency Previous Visit History Review

An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under emergency department to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

  • Patient
Service Details
Employee Leave Balance View
A service that allows employees to view their​​ leave balance.​​
  • Employees
Service Details Start the service
Employee social club loan request
A service that allows employees to apply loan for social club membership​​​​.
  • Employees
Service Details Start the service
Employee social club services request
A service that allows employees to apply for social club membership​
  • Employees
Service Details Start the service
Employment Certification Verification Service
An electronic service that allows the concerned authority to check the employee's information (in both Arabic and English) through the Ministry of National Guard's Health Affairs website.

  • Verification
Service Details Start the service
Final Clearance view
A service that allows employees to electronically complete their employment procedures when leaving a job or retiring. This service includes settling all financial and administrative obligations between the employee and the organization.​
  • Employees
Service Details Start the service
Find a Location

An electronic service that allows all visitors to the portal to easily search for clinic locations within the Health Affairs facilities at the National Guard Ministry or its affiliated health centers. It provides information about each clinic, its location on Google Maps, a description of its site, contact details, and extension numbers to facilitate visitors access to the location, without the need to visit MNGHA premises.​​

  • Website
Service Details Start the service
Find a Physician

An electronic service that allows all visitors to the portal to easily search for physicians working in the Health Affairs facilities at the National Guard Ministry or its affiliated health centers, with the ability to view the profile of each physicians in all regions, without the need to visit MNGHA premises.​

  • Website
Service Details Start the service
Grant Access to a Family Member

An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of granting an access to a family member to access a personal file, without the need to visit MNGHA premises.​

  • Patient
Service Details
Group Management

An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of viewing the files of dependents registered under the patient's name, such as children, in addition to the ability of giving permission to a family member to access a personal file, without the need to visit MNGHA premises.

  • Patient
Service Details
Inbox Messages Review
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to reviewing inbox in case there are incoming messages other than medicine refill messages, a request for a new appointment, expiration eligibility, or a response to a request for a new report, without the need to visit MNGHA premises.
  • Patient
Service Details
Inpatient Previous Visit History Review

An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under inpatient department to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

  • Patient
Service Details
Jobs Search
An electronic Service that allows users to search in an extensive database of available jobs in the recruitment gate without the need to visit MNGHA premises, with options to filter results by location, experience level, and other criteria.​
  • Careers
Service Details Start the service
Laboratory Results Review

This service provides patients who have done tests at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers with the ability to view laboratory test results in addition to sending them via e-mail.​
  • Patient
Service Details
Liver and Kidney Donation

This electronic service enables individuals to register their desire to donate organs entirely online, without the need to visit the MNGHA Health Affairs premises, making the registration process easier and saving time and effort for beneficiaries.

  • Patient
Service Details Start the service
Medical Eligibility and Coordination Status Inquiry-MNGHA
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.
  • Patient
Service Details
Medical Eligibility Request

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.

  • Patient
Service Details Start the service
Medical Report Review

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view and print available medical reports, such as sick leave report, burial permits, patient escort reports, and maternity leave certificates, without the need to visit MNGHA premises​.

  • Patient
Service Details
Medical Report Verification Service

An electronic service that allows the verification of medical reports for patients and visitors of the Ministry of National Guard Health Affairs or its affiliated health centers, without the need to visit MNGHA premises. (Reference Number (REF: ROI)

  • Verification
Service Details Start the service
Messages Review

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to reviewing the inbox in case there are incoming messages other than medication refill messages, requesting a new appointment, expiration of eligibility, or a response requesting a new report, viewing messages issued from the complaints and suggestions icon, and submitting suggestions and complaints to the Patient Services Department, without the need to visit MNGHA premises.​​
  • Patient
Service Details
Movable Assets

An electronic service that displays the recommended items for sale, allowing other government entities to view them and inform the Health Affairs at the National Guard Ministry if they wish to acquire these items for their benefit, without the need to visit MNGHA premises.​​

  • Government
Service Details Start the service
Notifications Review
An electronic service that provides patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with alerts regarding medication refill status, new appointment requests, expiration of treatment eligibility, or responses to new report requests, without the need to visit MNGHA premises.
  • Patient
Service Details
Open a New Medical File Electronically

This service enables beneficiaries at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers to open a medical file electronically using a mobile phone.​

  • Patient
Service Details
Outbox Messages Review

An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to reviewing outbox in case there are outgoing messages other than medicine refill messages, a request for a new appointment, expiration eligibility, or a response to a request for a new report, without the need to visit MNGHA premises.

  • Patient
Service Details
Outpatient Previous Visit History Review

An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under outpatient clinics to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

  • Patient
Service Details
Pathology Test Results Review
An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the ability to view pathology test results in addition to send them via e-mail, without the need to visit MNGHA premises.
  • Patient
Service Details
Patients and Visitors Feedback
An electronic service and a communication channel with MNGHA patients and visitors to receive all comments and work on improving them.
  • Patient
Service Details Start the service
Payslip services view
​Allows them to view details of their monthly salary, including basic pay, allowances, and a​ny other bonuses or additions.​​
  • Employees
Service Details Start the service
pending request view

A service that allows employees to view their pending requests.

  • Employees
Service Details Start the service
Permits System
The Permit Request System is an electronic system dedicated to managing and issuing permits for the Ministry of National Guard Health Affairs. This system allows the submission of permit requests, including permits for contracted companies and suppliers.​
  • Website
Service Details Start the service
Personal Account Creation Service

An electronic service that enables individuals to create their profile on the employment portal without having to visit the Ministry of National Guard Health Affairs headquarters, making it easier for them to access job search services, submit resumes, and track job applications​
  • Careers
Service Details Start the service
Preventive Tests Review

An electronic service that provides to patients at Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health center, offering World Health Organization (WHO) for medical examinations based on age group and gender, without the need to visit MNGHA premises.​
  • Patient
Service Details
Previous Visits History Review

An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

  • Patient
Service Details
Print Vendor Wise PAF Details Sorted by PAF Date Service
An electronic service that allows the suppliers to print payment authorization forms based on their date through the isupplier gate without the need to visit MNGHA premises​
  • Vendors
Service Details Start the service
Professional Leave request
A service that allows a health worker employee to submit a professional leave​​​.
  • Employees
Service Details Start the service
Provide Home Health Care Service

An electronic service provided to patients registered in home health care at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers, allowing them to request a visit, medicine, tools, or change the location and mobile number, in addition to searching for all previous requests, without the need to visit MNGHA premises.

  • Patient
Service Details
RDP Remote Desktop Protocol
A service that enables employees to connect to the internal network of health affairs at any time
  • Employees
Service Details Start the service
Refill Prescriptions

An electronic service that provides to patients who has a medication prescription at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication.

  • Patient
Service Details
Request Virtual Emergency Service

A service provided electronically to patients at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers, allowing them to request a virtual emergency to provide an urgent care to the patients without the need to attend the hospital emergency department physically.

  • Patient
Service Details
Reschedule Appointment

An electronic service that allows the patients to modify an appointment at the Ministry of National Guard Health Affairs facilities or affiliated health centers. with the feature of rescheduling and canceling appointments, as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of displaying the clinic location coordinates where the appointment was rescheduled.​
  • Patient
Service Details
Review and Refill Prescriptions
An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
  • Patient
Service Details
Review Emergency Prescriptions
An electronic service that provides to patients who has a medication prescription in the emergency department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health center with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
  • Patient
Service Details
Review Inpatient Prescriptions
An electronic service that provides to patients who has a medication prescription in the Inpatient department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
  • Patient
Service Details
Review Outpatient Prescriptions
An electronic service that provides to patients who has a medication prescription in the outpatient department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
  • Patient
Service Details
School Fees services request
Submitting School Fee Applications for Fa​mily Members​​.
  • Employees
Service Details Start the service
Service for Creating Your Resume Account

An electronic service that allows users to build, create, and store their resumes on the recruitment portal without having to visit the Ministry of National Guard Health Affairs headquarters. It also provides customizable templates and tools to highlight skills and experience.​
  • Careers
Service Details Start the service
sick Leave request
A service that allows the employee to upload sick leave in the system​.​
  • Employees
Service Details Start the service
Special Clinic Results Review
An electronic that service provides patients at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers with the ability to view the special clinics results, without the need to visit MNGHA premises.​
  • Patient
Service Details
Submit a leave request
Through this service, the employee can submit leave requests​.
  • Employees
Service Details Start the service
Suggestions & Complaints Review
An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to submit suggestions and complaints to the Patient Services Department to ensure the quality of cares, without the need to visit MNGHA premises.
  • Patient
Service Details
Survey
This service provides via Bynahm application the patient and his relatives at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers. The feature of evaluation of the application and the quality of the virtual video call electronically.​
  • Patient
Service Details
Test Results Review

An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of reviewing the results of laboratory tests, x-ray images, biopsies and other results, and it also enables the patient to send them via e-mail, without the need to visit MNGHA premises..​

  • Patient
Service Details
Track Application Status
An electronic Service that allows users to track the status of submitted applications and receive notifications on the recruitment gate without the need to visit NGHA premises.​
  • Careers
Service Details Start the service
Vaccination Information Review
An electronic service that allows the patients to view detailed information about vaccinations they have received at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers, without the need to visit MNGHA premises.​​​
  • Patient
Service Details
View PO Details Service
An electronic service that allows the suppliers to view the details of the purchase orders which has been contracted with through the isupplier gate without the need to visit MNGHA premises.​​
  • Vendors
Service Details Start the service
View Unpaid Receipts without Invoices Service
An electronic service that allows the suppliers to view Unpaid Receipts without Invoices on the site through the isupplier gate without the need to visit MNGHA premises.
  • Vendors
Service Details Start the service
Viewing Floating Menu
This service provides the patient and his relatives at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers. The feature of viewing the floating menu of the application electronically.​
  • Patient
Service Details
Virtual Appointments Booking

This service allows the patients who wish to book a virtual appointment at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers the feature of booking virtual appointments as well as displaying all upcoming and previous appointments within a specific period of time. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format.

  • Patient
Service Details
Virtual call

This service provides the patient and his relatives at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers. The feature of this service is to create a virtual connection between them. patient and his family via Bynahm application electronically

  • Patient
Service Details
Service Level Agreement(SLA)
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