Kingdom of Saudi Arabia Flag A government website registered with the Digital Government Authority
Authenticity

Official Saudi Government website URL ends with med.sa

Website belongs to an official government organization in the Kingdom of Saudi Arabia always ends with med.sa

Security

Official Reliable websites use HTTPS

Ensure the website is using the HTTPS protocol

Digital Government Authority
Registered on Digital Government Authority: 20251201338

Issuance and updating of the electronic patient card

  • Patient
  • Platform: Malafi
  • Product: Electronic Medical File
  • Service Classification: Procedural
  • Service Type: Basic
  • Proactive Service: Yes

​A proactive service that automatically issues or updates the patients electronic card when there is a change in the patients data affecting the card in the Health Information system  such as adding a new treatment eligibility or updating the validity of an existing treatment eligibility  without the need for the patient to come to the hospital or review.

Service Level Agreement
Segments Target

Individuals

Target User

Citizens, residents

User Attribute

Not applicable

Service Launch Date

18-05-2025

Service cost

No

Service language

English, Arabic

Service execution time

Immediately

Service channels

Android App, IOS App


FAQ
FAQ
Download user manual
Mobile Application
  • Log-in to Malafi application using your Nafath, biometric, or credentials.

  • Go to the Main Page.

  • Click on the Cards icon.

  • View the card.

  • ​An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.


  • National ID or Iqama number

  • Mobile Number

  • Military or employment enrollment confirmation 

Comments & suggestions For any inquiry or feedback on the current page, please fill the required information.

Full Name
Email
Button to start the chatbot