A government website registered with the Digital Government Authority

Official Saudi Government website URL ends with med.sa

Website belongs to an official government organization in the Kingdom of Saudi Arabia always ends with med.sa

Official Reliable websites use HTTPS

Ensure the website is using the HTTPS protocol

Registered on Digital Government Authority: 20251201338

Patients and Visitors Feedback

Start the service

Patient
Platform: The official website of the MNGHA
Product: Patient services
Service Classification: Inquiry
Service Type: Basic
Proactive Service: No

An electronic service and a communication channel with MNGHA patients and visitors to receive all comments and work on improving them.

Service Level Agreement

Segments Target

Individuals

Target User

Citizens, residents, visitors

User Attribute

Service Launch Date

2/8/2022

Service cost

Free

Service language

Arabic and English

Service execution time

2 Working Days

Service channels

Electronic portal

FAQ

Download user manual Accessible version of the user manual

Visit MNGHA Website.
From the main Menu, select E-Services, then click on Patient Services.
Choose Patient Feedback Service.
Fill out the form and add attachments, if there are any.
Click on "submit".

An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers

Patient Medical record number
First Name
Family Name
Mobile Number
Email
Region
Hospital/ PHC
Requested Service
Request Details
Attachments (optional)

Comments & suggestions For any inquiry or feedback on the current page, please fill the required information.

Full Name