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Digital Government Authority
Registered on Digital Government Authority: 20251201338

OR Patient Journey tracking tool

  • Patient
  • Platform: Malafi
  • Product: Messages
  • Service Classification: Informational
  • Service Type: Basic
  • Proactive Service: Yes

​It is a proactive digital service that keeps the patient's family comprehensively and instantly informed about every stage of the process within the operating department electronically, providing them with peace of mind and sparing them the anxiety of waiting.

Service Level Agreement
Segments Target

Individuals

Target User

Citizens, Residents

User Attribute

Not applicable

Service Launch Date

18-02-2024

Service cost

No

Service language

English, Arabic

Service execution time

Immediately

Service channels

Android App, IOS App

FAQ
FAQ
Download user manual
Mobile Application
App Store Google Play

  • Login to Malafi App

  • click on OR Tracking icon

  • view the tracking

  • ​Register the mobile number of accompanying person

  • National ID or Iqama number

  • Mobile Number

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Important links Unified National Platform Open Data Portal National Strategy for Data & AI Saudi Vision 2030 Public Consultation Platform Tafaul Platform Financial Services Platform (Etimad) Council of Experts in the Council of Ministers The National Center for Archives & Records
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