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Digital Government Authority
Registered on Digital Government Authority: 20251201338

Update Medical File

  • Patient
  • Platform: Malafi
  • Product: Electronic Medical File
  • Service Classification: Procedural
  • Service Type: Basic
  • Proactive Service: Yes

​A proactive service aimed at ensuring the continued eligibility of employees and their dependents to access healthcare services. This is achieved by automatically verifying eligibility and updating the validity of medical records within the electronic health system prior to expiration, without requiring the beneficiary to submit a request or visit the facility. The system will push notification to user once the update completed electronically

Service Level Agreement
Segments Target

Individuals

Target User

Citizens, residents

User Attribute

Not applicable

Service Launch Date

01-01-2022

Service cost

No

Service language

English, Arabic

Service execution time

Immediately

Service channels

Android App, IOS App


FAQ
FAQ
Download user manual
Mobile Application
  • Log-in to Malafi application using your Nafath, biometric, or credentials.

  • Go to the Main Page.

  • Click on Eligibility icon.

  • View medical record data.

  • ​An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers.

  • ​National ID or Iqama number

  • Mobile Number

  • Military or employment enrollment confirmation 

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