Overview
The 2025
Annual Report of the Ministry of National Guard Health Affairs reflects a new stage of advancement across the healthcare system. It highlights progress in specialized medical services, improved access to care, enhanced clinical and operational efficiency, and continued investment in innovation and digital transformation. The report demonstrates MNGHA’s commitment to delivering patient-centered healthcare, with quality, safety, and patient experience placed at the heart of its services.
The report also highlights the continued expansion of advanced medical programs, particularly in organ and stem cell transplantation, gene therapy, CAR-T cell therapy, robotic surgery, oncology, ophthalmology, and cardiac sciences, reflecting MNGHA’s continued adoption of technologies that support greater precision, safety, and improved patient outcomes.
In terms of patient experience, MNGHA achieved an overall Patient Experience satisfaction score of 92%, alongside improved access to outpatient clinics and primary healthcare centers. The expansion of virtual care services also provided patients with more flexible access to healthcare and supported continuity of care across MNGHA facilities.
Within digital transformation, 2025 marked significant progress in advanced analytics, technical integration, and digital service development. MNGHA became the first organization worldwide to achieve HIMSS-AMAM Stage 7 re-accreditation for advanced analytics maturity. It also earned first place for Digital Service Excellence at the Digital Government Forum 2025.
Key Achievements of 2025
In 2025, MNGHA achieved several medical, operational, and digital milestones that strengthened its position nationally and internationally, including:
- Increasing organ transplantation activity by 2% compared with 2024.
- Recording a 19.22% increase in robotic surgeries.
- Reaching 89% access to outpatient clinics within four weeks of referral.
- Reaching 86% access to primary healthcare services within four weeks.
- Increasing the proportion of day surgeries to 73%.
- Earning first place for Digital Service Excellence at the Digital Government Forum 2025.
- Expanding healthcare infrastructure through King Salman Specialized Hospital in Taif and King Abdullah Specialized Hospital in Al Qassim.
Advanced Medical Programs
MNGHA continued to develop its centers and programs of excellence across several medical specialties, including oncology, organ transplantation, robotic surgery, gene therapy, CAR-T cell therapy, home healthcare, ophthalmology, and cardiac sciences.
Key program indicators for 2025 included:
- 350 stem cell transplants.
- 193 kidney transplants.
- 117 corneal transplants.
- 80 liver transplants.
- 34 CAR-T cell therapy cases.
- 17 lung transplants.
- 15 heart transplants.
- 2 pancreas transplants.
- 12 gene therapy cases.
Discover more about medical services and specialties.
Digital Transformation and Technological Excellence
MNGHA continued to strengthen its digital infrastructure and expand its electronic healthcare services through:
- Achieving a score of 94.31% in the 2025 Qiyas Digital Transformation Program.
- Ranking first in the health sector and second among government entities across all sectors.
- Launching more than 39 MNGHA services through the Tawakkalna application.
- Integrating BESTCare with Nphies and the Sehatty application to provide access to radiology results, laboratory results, and electronic prescriptions.
- Integrating BESTCare with government financial systems to streamline service data and invoice processing.
- Implementing a comprehensive cybersecurity program across MNGHA medical cities and hospitals.
- Ranking first among health-sector entities in the Website and Digital Content Efficiency Index.
Learn more about electronic healthcare services.
Performance and Healthcare Indicators
The 2025 performance indicators reflect the scale of healthcare and operational services delivered across MNGHA facilities:
- 3,019,748 hospital outpatient visits.
- 2,171,806 primary healthcare visits.
- 673,952 emergency room visits.
- 122,520 inpatient admissions.
- 69,568 surgical operations.
- 102,287 interventional procedures.
- 60,035,636 laboratory investigations.
- 1,518,491 radiology investigations.
- 582,921 virtual care visits.
- 4,219 operational beds.
Expansion of Medical Services
MNGHA continued to develop and expand its medical services, focusing on:
- Strengthening organ transplantation, stem cell transplantation, and CAR-T cell therapy programs.
- Expanding the use of robotic surgery and advanced surgical technologies.
- Developing home healthcare services, which recorded 64,691 visits during the year.
- Improving access to outpatient clinics and primary healthcare services.
- Expanding virtual care services to support access and continuity of follow-up.
- Strengthening integration between clinical care, medical education, research, and innovation.
Discover more about medical services and specialties.
Healthcare Infrastructure
MNGHA operates an integrated network of medical cities, hospitals, primary healthcare centers, satellite clinics, and hemodialysis centers across several regions of the Kingdom, including Riyadh, Jeddah, Al Madinah, Al Ahsa, Dammam, Taif, and Al Qassim.
In 2025, MNGHA expanded its healthcare infrastructure through new specialized facilities, including King Salman Specialized Hospital in Taif and King Abdullah Specialized Hospital in Al Qassim. These facilities support the expansion of specialized healthcare services and improve access to care across different regions of the Kingdom.
Explore MNGHA healthcare facilities.
Workforce
MNGHA’s multidisciplinary workforce supports the delivery of medical, clinical, operational, and administrative services across its healthcare network. In 2025, the workforce included:
- 8,127 physicians, dentists, and residents.
- 18,050 allied health and medical support employees, including pharmacists and nurses.
- 10,702 administration and support employees.
Accreditations and Awards
MNGHA continued to strengthen its position in quality, innovation, and digital transformation. Key achievements highlighted in the report included:
- Becoming the first organization worldwide to achieve HIMSS-AMAM Stage 7 re-accreditation for advanced analytics maturity.
- Earning first place for Digital Service Excellence at the Digital Government Forum 2025.
- Obtaining ISO 56002:2019 and ISO 56008:2024 certifications in innovation management.
- Receiving the Council of Health Insurance Excellence Award in the Digital Innovation for Public Hospitals category.
- Having the Medical Eligibility service named Best Service of June 2025 on the Tawakkalna platform.
- Being recognized among the world’s best smart hospitals for 2026, marking the fifth consecutive year of recognition.
Strategic Direction
MNGHA’s strategic direction focuses on:
- Delivering exceptional, safe, and patient-centered healthcare.
- Improving timely access to highly integrated healthcare services.
- Promoting health, prevention, and excellence in military health services.
- Expanding specialized medical programs and advanced therapies.
- Advancing digital health, data analytics, and artificial intelligence.
- Promoting sustainability, resilience, and value in healthcare delivery.
- Supporting innovation, collaboration, and institutional excellence.
Read more about Ministry of National Guard Health Affairs.
Download the Report
To review the complete annual report and explore detailed information on all indicators, programs, and achievements, download the report using the link below:
Download the Annual Report 2025
(Available in English only).