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Authenticity

Official Saudi Government website URL ends with med.sa

Website belongs to an official government organization in the Kingdom of Saudi Arabia always ends with med.sa

Security

Official Secure websites use HTTPS

Secured governments websites in the Kingdom of Saudi Arabia use Https encryption.

Digital Government Authority
Registered on Digital Government Authority: 20251201338

Patients and Visitors Feedback

Start the service
  • Patient
  • Platform: The official website of the MNGHA
  • Product: Patient services
  • Service Classification: Inquiry
  • Service Type: Basic
  • Proactive Service: No
An electronic service and a communication channel with MNGHA patients and visitors to receive all comments and work on improving them.
Service Level Agreement
Segments Target

Individuals

Target User

Citizens, residents, visitors

User Attribute

No

Service Launch Date

2/8/2022

Service cost

Free

Service language

Arabic and English

Service execution time

2 Working Days

Service channels

Electronic portal

FAQ
FAQ
Download user manual Accessible version of the user manual

  • Visit MNGHA Website.

  • From the main Menu, select E-S​ervices, then click on Patient Services.

  • Choose Patient Feedback Service.

  • Fill out the form and add attachments, if there are any.

  • Click on "submit".

An active medical file that is eligible to get the service in one of the Ministry of National Guard Health Affairs facilities or National Guard health centers

  • Patient Medical record num​ber

  • First Name

  • Family Name

  • Mobile Number

  • Email

  • Region

  • Hospital/ PHC

  • Requested Service

  • Request Details

  • Attachments (optional)

Comments & suggestions For any inquiry or feedback on the current page, please fill the required information.
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Overview About MNGHA Sustainable Development Open Data About Portal Digital Channels Policies Service Level Agreement Secure Usage Policy Accessibility User Charter
Contact & Support E-Participation Help and Support Contact us FAQ
Important links Unified National Platform Open Data Portal National Strategy for Data & AI Saudi Vision 2030 Public Consultation Platform Tafaul Platform Financial Services Platform (Etimad) Council of Experts in the Council of Ministers The National Center for Archives & Records
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