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Digital Government Authority
Registered on Digital Government Authority: 20251201338

E-Services

The e-services at the Ministry of National Guard Health Affairs provide a fully integrated digital experience that reflects leadership in digital transformation. They enable patients, employees, and healthcare providers to access digital services efficiently and easily, enhancing user experience maturity and elevating the quality of healthcare. To explore all services MNGHA has unified all services provided through MNGHA​ Services catalog

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    • Radiology Results and Image Review

      An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the ability to view radiology images and results, without the need to visit MNGHA premises.​
      • Patient
      Service Details
    • Sick Leave Request Inquiry Service
      An electronic service that enables patients and visitors of Ministry of National Guard Health Affairs or its affiliated health centers to review and verify sick leave certificates (in both Arabic and English) through the Health Affairs website of the Ministry of National Guard, without the need to visit MNGHA premises
      • Verification
      Service Details Start the service
    • Social Club Membership Verification Service
      An electronic service that allows the concerned authority to verify the membership of the social club through the Health Affairs website of the Ministry of National Guard​.
      • Verification
      Service Details Start the service
    • View (MRR) Material receiving Report Service
      An electronic service that allows the suppliers to print a material shipment receipt report through the isupplier gate without the need to visit MNGHA premises
      • Vendors
      Service Details
    • ​Inter-facility Patient Transfers​​
      An electronic service that allows the transfer of requests for hospitalized patients or the hospital to the Bed Management Department, and then to the Medical Coordination Department, ensuring that the request is sent to the correct department according to the workflow. It also provides effective tracking of new requests, organizes them, enables document sharing, and allows searching based on the requests metadata. Additionally, it generates reports and provides updates on the request via SMS or email, without the need to visit MNGHA premises.
      • Patient
      Service Details Start the service
    • Add Familiy Member

      An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of opening a new file for a dependent, without the need to visit MNGHA premises.​​
      • Patient
      Service Details
    • Bank Confirmation Letter Service
      An electronic service that allows the concerned authority to check the employee's salary confirmation letter (in both Arabic and English) through the MNGHA Website​.
      • Verification
      Service Details Start the service
    • Book New Appointment

      An electronic service that enables patients to easily book appointments at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers. Patients can also view upcoming and past appointments, as well as appointment requests within a specified timeframe, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of the clinics location coordinates to facilitate navigation.

      • Patient
      Service Details
    • Business Leave request
      Through this service, the employee can submit a business leave request​
      • Employees
      Service Details Start the service
    • Cancel Appointment

      An electronic service that enables patients to cancel an appointment at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers. Patients can also view upcoming and past appointments, as well as appointment requests within a specified timeframe, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format before canceling the appointment.​
      • Patient
      Service Details
    • Delegation services
      A service that enables employees to delegate their authorities to another employee during their leave.​​
      • Employees
      Service Details Start the service
    • Dental Appointments Booking
      An electronic service that allows the patients who wish to book or reschedule or cancel an appointment at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of booking canceling or rescheduling appointments as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of displaying the clinic location coordinates where the appointment was booked.
      • Patient
      Service Details
    • Dependents List Review
      An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of viewing the files of dependents registered under the patient's name, such as children, without the need to visit MNGHA premises.​
      • Patient
      Service Details
    • Dulani Service Review
      The Dulani service provides the patient at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers accurate guidance directions to help patients reach their destination in a convenient and easy way using a mobile phone electronically through Malafi application.​
      • Patient
      Service Details
    • Earning Statement Letter Service
      An electronic service that allows employees of Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to obtain a total income statement for a period of six months or a year, to be submitted to the concerned authority, without the need to visit MNGHA premises.
      • Verification
      Service Details Start the service
    • Education Content Review

      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to display King Abdullah Health Content Encyclopedia, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • E-Employment Certificate view
      A service that enables health affairs employees at the Ministry of National Guard to view and print the employment Certificate and other certifictaes​.
      • Employees
      Service Details Start the service
    • Electronic Medical Record Details Review
      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view the medical record number, height, weight, blood type, and registered allirges of the user, in addition to displaying the body mass index, without the need to visit MNGHA premises.​
      • Patient
      Service Details
    • Eligibility Review

      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • Email Systems

      Send and receive e-mail messages.​

      • Employees
      Service Details Start the service
    • Emergency Previous Visit History Review

      An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under emergency department to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • Employee Leave Balance View
      A service that allows employees to view their​​ leave balance.​​
      • Employees
      Service Details Start the service
    • Employee social club loan request
      A service that allows employees to apply loan for social club membership​​​​.
      • Employees
      Service Details Start the service
    • Employee social club services request
      A service that allows employees to apply for social club membership​
      • Employees
      Service Details Start the service
    • Employment Certification Verification Service
      An electronic service that allows the concerned authority to check the employee's information (in both Arabic and English) through the Ministry of National Guard's Health Affairs website.

      • Verification
      Service Details Start the service
    • Final Clearance view
      A service that allows employees to electronically complete their employment procedures when leaving a job or retiring. This service includes settling all financial and administrative obligations between the employee and the organization.​
      • Employees
      Service Details Start the service
    • Find a Location

      An electronic service that allows all visitors to the portal to easily search for clinic locations within the Health Affairs facilities at the National Guard Ministry or its affiliated health centers. It provides information about each clinic, its location on Google Maps, a description of its site, contact details, and extension numbers to facilitate visitors access to the location, without the need to visit MNGHA premises.​​

      • Website
      Service Details Start the service
    • Find a Physician

      An electronic service that allows all visitors to the portal to easily search for physicians working in the Health Affairs facilities at the National Guard Ministry or its affiliated health centers, with the ability to view the profile of each physicians in all regions, without the need to visit MNGHA premises.​​

      • Website
      Service Details Start the service
    • Grant Access to a Family Member

      An electronic service that provides to patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers the feature of granting an access to a family member to access a personal file, without the need to visit MNGHA premises.​

      • Patient
      Service Details
    • Inpatient Previous Visit History Review

      An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under inpatient department to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • Jobs Search
      An electronic Service that allows users to search in an extensive database of available jobs in the recruitment gate without the need to visit MNGHA premises, with options to filter results by location, experience level, and other criteria.​
      • Careers
      Service Details Start the service
    • Laboratory Results Review

      This service provides patients who have done tests at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers with the ability to view laboratory test results in addition to sending them via e-mail.​
      • Patient
      Service Details
    • Liver and Kidney Donation

      This electronic service enables individuals to register their desire to donate organs entirely online, without the need to visit the MNGHA Health Affairs premises, making the registration process easier and saving time and effort for beneficiaries.

      • Patient
      Service Details Start the service
    • Medical Eligibility and Coordination Status Inquiry-MNGHA
      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.
      • Patient
      Service Details
    • Medical Eligibility Request

      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view all available treatment eligibility types and their validity date, and the ability to update the medical file, without the need to visit MNGHA premises.

      • Patient
      Service Details Start the service
    • Medical Report Review

      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to view and print available medical reports, such as sick leave report, burial permits, patient escort reports, and maternity leave certificates, without the need to visit MNGHA premises​.

      • Patient
      Service Details
    • Medical Report Verification Service

      An electronic service that allows the verification of medical reports for patients and visitors of the Ministry of National Guard Health Affairs or its affiliated health centers, without the need to visit MNGHA premises. (Reference Number (REF: ROI)

      • Verification
      Service Details Start the service
    • Movable Assets

      An electronic service that displays the recommended items for sale, allowing other government entities to view them and inform the Health Affairs at the National Guard Ministry if they wish to acquire these items for their benefit, without the need to visit MNGHA premises.​​

      • Government
      Service Details Start the service
    • Open New File Electronically

      This service enables beneficiaries at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers to open a medical file electronically using a mobile phone.​

      • Patient
      Service Details
    • Outpatient Previous Visit History Review

      An electronic that allows the patients with previous visits to the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers under outpatient clinics to review all care details provided during their visits. These include the treating physicians name, appointment date, prescribed medications, laboratory tests, diagnosis, visit notifications, and a post-visit guide. Additionally, patients can send visit information via email and update their health status after the visit, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • Pathology Test Results Review
      An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the ability to view pathology test results in addition to send them via e-mail, without the need to visit MNGHA premises.
      • Patient
      Service Details
    • Patients and Visitors Feedback
      An electronic service and a communication channel with MNGHA patients and visitors to receive all comments and work on improving them.
      • Patient
      Service Details Start the service
    • Payslip services view
      ​Allows them to view details of their monthly salary, including basic pay, allowances, and a​ny other bonuses or additions.​​
      • Employees
      Service Details Start the service
    • pending request view

      A service that allows employees to view their pending requests.

      • Employees
      Service Details Start the service
    • Permits System
      The Permit Request System is an electronic system dedicated to managing and issuing permits for the Ministry of National Guard Health Affairs. This system allows the submission of permit requests, including permits for contracted companies and suppliers.​
      • Website
      Service Details Start the service
    • Personal Account Creation Service

      An electronic service that enables individuals to create their profile on the employment portal without having to visit the Ministry of National Guard Health Affairs headquarters, making it easier for them to access job search services, submit resumes, and track job applications​
      • Careers
      Service Details Start the service
    • Preventive Tests Review

      An electronic service that provides to patients at Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health center, offering World Health Organization (WHO) for medical examinations based on age group and gender, without the need to visit MNGHA premises.​
      • Patient
      Service Details
    • Print Vendor Wise PAF Details Sorted by PAF Date Service
      An electronic service that allows the suppliers to print payment authorization forms based on their date through the isupplier gate without the need to visit MNGHA premises​
      • Vendors
      Service Details
    • Proactive medication delivery following a virtual visit

      ​This proactive service complements the patient's virtual visit journey by dispensing medications prescribed during the consultation and automatically preparing them for delivery to the patient's registered and updated National Address eliminating the need for a hospital visit or a separate delivery request. The service utilizes updated National Address data through integration with the Wasel service, ensuring accurate delivery and completing the virtual care journey by successfully getting the medication to the patient electronically.

      • Patient
      Service Details
    • Professional Leave request
      A service that allows a health worker employee to submit a professional leave​​​.
      • Employees
      Service Details Start the service
    • Provide Home Health Care Service

      An electronic service provided to patients registered in home health care at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers, allowing them to request a visit, medicine, tools, or change the location and mobile number, in addition to searching for all previous requests, without the need to visit MNGHA premises.

      • Patient
      Service Details
    • RDP Remote Desktop Protocol
      A service that enables users to establish a secure connection with another computer through a network connection.​
      • Employees
      Service Details Start the service
    • Refill Prescriptions

      An electronic service that provides to patients who has a medication prescription at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication.

      • Patient
      Service Details
    • Request Virtual Emergency Service

      A service provided electronically to patients at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers, allowing them to request a virtual emergency to provide an urgent care to the patients without the need to attend the hospital emergency department physically.

      • Patient
      Service Details
    • Reschedule Appointment

      An electronic service that allows the patients to modify an appointment at the Ministry of National Guard Health Affairs facilities or affiliated health centers. with the feature of rescheduling and canceling appointments, as well as displaying all upcoming and previous appointments and appointment requests within a specific period of time, without the need to visit MNGHA premises. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format. It also provides the patients with the service of displaying the clinic location coordinates where the appointment was rescheduled.​
      • Patient
      Service Details
    • Review and Refill Prescriptions
      An electronic service that provides patients at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
      • Patient
      Service Details
    • Review Emergency Prescriptions
      An electronic service that provides to patients who has a medication prescription in the emergency department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health center with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format, without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
      • Patient
      Service Details
    • Review Inpatient Prescriptions
      An electronic service that provides to patients who has a medication prescription in the Inpatient department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
      • Patient
      Service Details
    • Review Outpatient Prescriptions
      An electronic service that provides to patients who has a medication prescription in the outpatient department at the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers with the feature of displaying a list of current and previous medication prescriptions. It also enables the patient to export reports and send them via e-mail or view them in PDF format without the need to visit MNGHA premises. In addition to the ability to re-order a refill of the medication and add an alarm to remind you of the time to take the medication, the patient can also view current medication alerts.
      • Patient
      Service Details
    • School Fees services request
      Submitting School Fee Applications for Fa​mily Members​​.
      • Employees
      Service Details Start the service
    • Service for Creating Your Resume Account

      An electronic service that allows users to build, create, and store their resumes on the recruitment portal without having to visit the Ministry of National Guard Health Affairs headquarters. It also provides customizable templates and tools to highlight skills and experience.​
      • Careers
      Service Details Start the service
    • sick Leave request
      A service that allows the employee to upload sick leave in the system​.​
      • Employees
      Service Details Start the service
    • Special Clinic Results Review
      An electronic that service provides patients at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers with the ability to view the special clinics results, without the need to visit MNGHA premises.​
      • Patient
      Service Details
    • Submit a leave request
      Through this service, the employee can submit leave requests​.
      • Employees
      Service Details Start the service
    • Suggestions & Complaints Review
      An electronic service that allows patients at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers to submit suggestions and complaints to the Patient Services Department to ensure the quality of cares, without the need to visit MNGHA premises.
      • Patient
      Service Details
    • Track Application Status
      An electronic Service that allows users to track the status of submitted applications and receive notifications on the recruitment gate without the need to visit NGHA premises.​
      • Careers
      Service Details Start the service
    • Vaccination Information Review
      An electronic service that allows the patients to view detailed information about vaccinations they have received at one of the Ministry of National Guard Health Affairs (MNGHA) facilities or affiliated health centers, without the need to visit MNGHA premises.​​​
      • Patient
      Service Details
    • View PO Details Service
      An electronic service that allows the suppliers to view the details of the purchase orders which has been contracted with through the isupplier gate without the need to visit MNGHA premises.​​
      • Vendors
      Service Details
    • View Unpaid Receipts without Invoices Service
      An electronic service that allows the suppliers to view Unpaid Receipts without Invoices on the site through the isupplier gate without the need to visit MNGHA premises.
      • Vendors
      Service Details
    • Virtual Appointments Booking

      This service allows the patients who wish to book a virtual appointment at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers the feature of booking virtual appointments as well as displaying all upcoming and previous appointments within a specific period of time. In addition, it allows the patients to send the appointment ticket via email and display it in PDF format.

      • Patient
      Service Details
    • Virtual call

      This service provides the patient and his relatives at one of the Ministry of National Guard Health Affairs facilities or the National Guard health centers. The feature of this service is to create a virtual connection between them. patient and his family via Bynahm application electronically

      • Patient
      Service Details
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